Customer Advocate Supervisor
Izmir, Izmir, Türkiye
Objective
This position will be responsible from quality management activities of relevant OEM Group
Main Responsibilities
*Implementation, documentation and/or revision of relevant customers’ specific requirements to current QMS applications
*Regular auditing of manufacturing processes and products of relevant customers
*Regular monitoring of customer satisfaction metrics, PPM figures
*Coordination of problem solving team, root cause analysis and preparation of 8D reports
*Management of the measuring laboratory includes with calibration system
*Coordination of supplier quality activities and supplier audits.
Position Requirements
• Graduated from Mechanical Engineering,Metallurgical Engineer or Industrial Engineer
• Minimum 5-6 years of experience
• Good level of Professional / Technical English knowledge
• Preferably having automotive industry experience
• Have problem solving and analytical thinking skills,
•Good command of MS Office applications, SAP system knowledge
At Nemak, Diversity, Equity and Inclusion (D&I) play a fundamental role in everything we do and are the underlying platform on which our culture is built. We foster a culture that is safe, respectful, fair and inclusive for all of our employees and job applicants. Our value proposition relies on innovation and cross-cultural teamwork, which is only possible when we strive for belonging and commitment to Diversity, Equity and Inclusion. We understand the impact equality and of varied perspectives that welcome better ideas to solve complex problems for improvement and transformation.
We are proud to have bias-free conditions of employment, including recruiting, hiring, placement, and promotions, and we welcome all our employees and job applicants. We strongly prohibit any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Objective
This position will be responsible from quality management activities of relevant OEM Group
Main Responsibilities
*Implementation, documentation and/or revision of relevant customers’ specific requirements to current QMS applications
*Regular auditing of manufacturing processes and products of relevant customers
*Regular monitoring of customer satisfaction metrics, PPM figures
*Coordination of problem solving team, root cause analysis and preparation of 8D reports
*Management of the measuring laboratory includes with calibration system
*Coordination of supplier quality activities and supplier audits.
Position Requirements
• Graduated from Mechanical Engineering,Metallurgical Engineer or Industrial Engineer
• Minimum 5-6 years of experience
• Good level of Professional / Technical English knowledge
• Preferably having automotive industry experience
• Have problem solving and analytical thinking skills,
•Good command of MS Office applications, SAP system knowledge
At Nemak, Diversity, Equity and Inclusion (D&I) play a fundamental role in everything we do and are the underlying platform on which our culture is built. We foster a culture that is safe, respectful, fair and inclusive for all of our employees and job applicants. Our value proposition relies on innovation and cross-cultural teamwork, which is only possible when we strive for belonging and commitment to Diversity, Equity and Inclusion. We understand the impact equality and of varied perspectives that welcome better ideas to solve complex problems for improvement and transformation.
We are proud to have bias-free conditions of employment, including recruiting, hiring, placement, and promotions, and we welcome all our employees and job applicants. We strongly prohibit any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.